Frequently Asked Questions
1. What is Mohito Foods?
Mohito Foods is a Bangladeshi food brand offering carefully prepared dried fruits, healthy snacks, tea premixes, and other quality food products.
2. What products does Mohito Foods offer?
Our product range includes Dried Mango, Dry Pineapple, Dried Papaya, Dry Lemon Slices, Dry Pineapple Candy, Refreshing Detox Tea Premix, and more products that will be introduced in the future.
3. How are Mohito Foods dried fruits prepared?
We use selected fresh fruits and carefully process, slice, and dehydrate them using appropriate methods while maintaining their natural taste and quality.
4. Do you use artificial colors or flavors?
No. We do not use unnecessary artificial colors or artificial flavors in our products. Product-specific ingredients are clearly mentioned on the packaging.
5. Do your dried fruits contain added sugar?
This depends on the product. If sugar or any other additional ingredient is used, it will be clearly mentioned on the product packaging and product description.
6. How long do your products stay fresh?
The Best Before or Expiry Date is clearly mentioned on each product package. Shelf life may vary depending on the product.
7. How should I store Mohito Foods products?
Store the products in a cool, dry place away from direct sunlight. After opening, keep the package properly sealed to maintain freshness.
8. Do you deliver across Bangladesh?
Yes. We provide delivery services to different locations across Bangladesh. Delivery charges and delivery times may vary depending on the location.
9. How long does delivery take?
Delivery time may vary depending on your location. The estimated delivery time will be provided when your order is confirmed.
10. Do you offer Cash on Delivery?
Yes, Cash on Delivery may be available depending on the delivery location and service availability. Certain orders may require advance payment.
11. How can I place an order?
Simply select your desired product, add it to your cart, proceed to checkout, provide your delivery information, and complete the payment process.
12. Can I cancel or modify my order?
You may request to cancel or modify your order before it is processed or shipped. Please contact us as soon as possible after placing your order.
13. What should I do if I receive a damaged or incorrect product?
Please contact us as soon as possible after receiving your order. We may ask you to provide photos or videos of the product and packaging so we can review the issue and take appropriate action.
14. Can I return a product if I don’t like it?
Our return policy depends on the type and condition of the product. For food products, returns may be limited due to hygiene and food safety considerations.
15. Do you accept wholesale or bulk orders?
Yes. We accept wholesale, reseller, corporate, and bulk orders. Please contact us for pricing and order requirements.
16. Do you offer corporate or gift orders?
Yes. We can accommodate corporate gifting, special occasions, and bulk gift orders depending on the quantity and requirements.
17. Where are Mohito Foods products made?
Our food products are prepared and packaged in Bangladesh, using carefully selected ingredients and product-specific processing methods.
18. Where can I find the ingredients?
The ingredients are listed on the product packaging. Relevant ingredient information is also provided on the respective product page whenever applicable.
19. How can I find information about allergens?
If a product contains any relevant known allergen or allergenic ingredient, the information will be provided on the product packaging and product information.
20. How can I contact Mohito Foods?
For orders, wholesale inquiries, product information, or any other questions, please visit our Contact Us page or contact our customer support team.
Mohito Foods — Real Food, Real Impact.